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Privacy Policy

Last updated: 24 June 2026

This policy explains what personal data vibeedi collects, why we collect it, who we share it with, and the choices you have. We keep data collection to the minimum needed to run the service.

1. Who we are

vibeedi ("we", "us") is operated by Vibe EDI, a Canadian business, and provides an AI-assisted data-mapping tool for generating and managing data transformations. Vibe EDI is the organization accountable for the personal data described in this policy.

We have designated a Privacy Officer who is accountable for our compliance with this policy and with applicable privacy law. For questions about this policy or your data, or to reach our Privacy Officer, contact privacy@vibeedi.com.

2. What this policy covers

This policy covers the personal data we handle as the organization responsible for it — for example your account and usage information. The project content you put into vibeedi (your sample files, source/target data and mappings) is yours; our handling of it is governed by our Terms of Service. We process that content only to provide the service to you, and we do not use it to train AI models.

3. Data we collect

  • Account data. When you create an account with your work email, we receive your name and email address.
  • Content you provide. The source/target EDI, JSON and mapping data you upload or generate, stored per project so you can return to your work.
  • Usage & billing data. Operation counts, token usage, processing time and cost for quota and subscription management. Payments are handled by Stripe; we do not store your card details.
  • Technical data. IP address, browser/user-agent and authentication audit logs, used for security and abuse prevention.

4. How we use your data

We collect and use your personal data only when we have a lawful basis under applicable privacy laws to do so — in most cases your consent, given expressly or implied from the context of the service, and otherwise as the law permits or requires (for example to perform our contract with you, to meet a legal obligation, or for our legitimate interest in a secure, reliable service). We use your data for the purposes below:

  • To authenticate you and keep you signed in.
  • To generate, store and transform your mappings.
  • To enforce subscription quotas and process payments, and to meet related legal obligations such as tax.
  • To secure the service and investigate abuse.
  • With your consent, to understand usage and improve the product — you can withdraw that consent at any time.

5. Who we share data with (sub-processors)

We share data only with the service providers we need to run vibeedi:

  • AI providers — Anthropic (Claude), OpenAI, and DeepSeek. To generate and refine transformations, the content you submit is sent to the AI provider used for your request, processed to return a result, and is not used by us or them to train models.
  • Identity providers — Google and Microsoft, for sign-in.
  • Stripe — for subscription billing and payment processing.
  • Microsoft Azure — for hosting and data storage.

We do not sell your personal data, and we do not share it for advertising. We may disclose data if required by law or to protect the service and our users.

6. International transfers

We and our sub-processors may process and store your data in countries other than yours, including the United States. When your data is in another country it is subject to that country's laws, which may differ from those where you live. Where required, we put appropriate safeguards in place to protect it.

7. Cookies & consent

We use two categories of cookies and similar storage:

  • Essential (always on). Required for sign-in and sessions — for example the authentication token and basic user info. The service does not work without these, so they are not subject to consent.
  • Analytics (off until you allow them). Help us understand how the site is used so we can improve it. These are disabled by default and only set after you opt in via the cookie banner.

You can change your choice at any time using the cookie preferences icon in the bottom-left corner of any page, or by clicking the button below.

8. Electronic messages

We send you service and account messages — for example sign-in, billing, security and important changes to the service — as a necessary part of providing vibeedi. We will only send promotional or marketing messages with your consent. Every message we send identifies us and tells you how to reach us, and you can unsubscribe from non-essential messages at any time using the link in the message or by emailing privacy@vibeedi.com. We honour unsubscribe requests promptly.

9. Data retention

We keep account and project data while your account is active. Authentication audit logs are retained for a limited period for security purposes. When you delete a project, its mapping data is removed; when you close your account, we delete or anonymise associated personal data, subject to any legal retention obligations. For documents exchanged through the Vibe EDI service, translated copies made available for download are retained for approximately 90 days; the documents as originally received are retained for the life of your tenant and deleted when it is decommissioned.

10. How we protect your data

We use encryption in transit, access controls, and authentication audit logging, and we limit access to your data to what is needed to run the service. No method of transmission or storage is completely secure, but we work to protect your data and to address issues promptly.

11. Children

vibeedi is not directed to children and is intended for users who can form a binding contract. We do not knowingly collect personal data from children. If you believe a child has provided us data, contact us and we will delete it.

12. Your rights

You have rights over your personal data under applicable privacy laws. We provide the same core rights to everyone, regardless of where you live: you can ask us to access the personal data we hold about you, receive a copy, correct or update it, delete it, or withdraw your consent (subject to legal or contractual limits). We do not sell your personal data or share it for advertising. To exercise any of these rights, contact our Privacy Officer at privacy@vibeedi.com.

If you are not satisfied with our response, you may also have the right to complain to the privacy regulator that applies to you.

13. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the "Last updated" date above.

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